A package that doesn’t arrive on time, a restaurant that delivers the wrong food, the doctor’s office that forgets to log a patient’s appointment... Whenever a customer has a problem with your product or service—or even when they don’t—you run…
When you receive a glowing review on a site like Google, Facebook or Yelp, of course you want to brag a little. Naturally, you share those positive reviews on your social media, because you’re hoping to attract prospective customers and…
“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” Jeff Bezos Reputation is a big deal for any business. To achieve the highest level of success for…
The primary key to the success of any business is building customer relationships. Excellent support and ongoing contact must be a top priority when your goal is a healthy business and continuous growth. Most business owners understand the importance of…
Today, customers’ reviews have become omnipresent. Reviews are visible on Google search as well as on different social media: Facebook, Twitter, Instagram, and more. In case you are new to the online business, then reviews may seem to be a…
