Over the last ten years, Google reviews has gradually come to be an important driver of business. More than 95% of people read online reviews before choosing which company they’ll patronize. So you need to know, when customers Google your business, what do they…
Online customer reviews are changing customer behavior. Nearly all consumers—93%—now read online reviews before making a purchasing decision. And 91% of 18 to 34 year-olds say they trust online reviews just as much as recommendations from family and friends. These independently written opinions about…
More than ever business owners are turning to Facebook for many—if not most—of their marketing needs. And that includes Facebook reviews. And why wouldn’t you? Facebook has 2.8 billion monthly active users. Two-thirds of those users (more than 1.8 billion people) access a business…
You might be aware that you should be responding to negative reviews left on review platforms like Google reviews, Facebook reviews and Yelp. But you may never have considered responding to good reviews. Why waste your valuable time on a customer that…
Google My Business is a powerful free tool to promote your company on the world’s greatest search engine. Whether you’ve claimed or created a Google My Business listing or not, people are looking for your company on Google. When they…
